Im not even hopeful of that. Posted 13 hours ago. We want to make your vacation the best it can be. Should I think our cruise is a go or not? Will see what our PVP will do about our Vista suite. You must book and cruise by that date. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Princess . In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Keep asking questions in case the website hasnt been updated. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. I am one of those leaving here to cruise. The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. I hope to never have to deal with a cancellation again. I was refunded all but about $500 to my credit card within a few days. PaperSniper4, December 19, 2021 in Princess Cruises. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. CC Help Jenn Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Will be very interesting to see where all of this lands! These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. CRUISE HIVE LTD 2008-2023. So, what happens when you book a Princess cruise and have to cancel it? I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. I canceled my 28Feb2022 cruise 62 days prior. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Regular1-800-774-6237number. Hoping things will be much better in a few more months. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. Majestic is also listed to do cruises just prior and after your cruise. No replacement cruise was offered for mine. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). LauraS I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. Maybe it will reappear in 2024 but we were not given a choice. And the photo package offered with Premium includes unlimited digital . However, like others in the global travel industry we have experienced some labor challenges.. This was a replacement cruise for a cruise that I can't even remember anymore! Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. Every cruise line calls it something different! We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. There are charges for drinks, excursions, and some onboard activities. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. Daily gratuities are not included and are added to your onboard account each day. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. Until I see it at Princess.com it's unconfirmed. 3rd time my Enchanted Princess is canceled. Copyright Cruise Blog Media LLC 2023. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. No surprises there. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. Find a Bargain Please choose a vacation type. Free expert cruise tips and news from Cruise Hive! Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. Amount of onboard credit varies by cruise length to which the deposit is applied. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. I thought there was a new number for us to call! Full Refund Time Frame. The countries' entry requirements are separate from our cruise protocols. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . If I'm out the insurance and deposit no sweat. Your benefits just got better and you can still enjoy low prices! 1For United States and Canadian residents only, excluding New York and Quebec. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. Share your form with others. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Additionally, all remaining sailings in . "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. If you look at the cancellation policy on Princess. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. The lesson I've learned is to wait, book late and get a better price. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. CC Help Jenn 1 Non-insurance feature provided by Princess. Cancellation and Refunds. Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. Princess passengers whose cruises are canceled have several options. Pro-rated . I hope my TA is correct and I will see a FCC for the insurance and the deposit for my canceled Feb 2022 cruise; even sweeter if the expiration for the FCC is December 2023. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Actually, it states Contact Center, my error. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. The drink package included with Princess Plus covers beverages up to $15, while Princess Premier covers those up to $20. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. Started August 27, 2021, By Though may other Magestic cruises have been. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. Life happens, however, and it's good to be prepared for when the unexpected happens. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. In fact it was the opposite. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. I booked a Princess cruise about a year ago. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. View Cruises. We recouped everything we spent, no cancellation charges. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Guests will automatically receive the FCC if the refund option is not chosen. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Need help while you travel? Now its a promise. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Looks like the Ruby is going to spend a winter season in Galveston. For details, see Terms & Conditions below. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Cruise Lines Modify Cancellation Policies For Better Flexibility; . 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. You can find out details of your compensation by clicking the link that matches your sail date below. Learn about the types of cruise credits and how to use them. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. See more info here and choose the perfect Princess package for you! One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. I would hope FCC would be for what I paid for original cruise. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. We'll see. We booked Majestic April 2 and cabins were scarce on that booking. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. We pride ourselves on providing guests with great service. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. You receive your refund as a future cruise credit or you. The cruises include departures out of Hong Kong, Brisbane and Sydney. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. More Mexican Riviera / Coastal CA cruises? [CDATA[ . UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. . Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 Let's face it, canceling for something like COVID is always a gamble. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. I canceled my 28Feb2022 cruise 62 days prior. Is Offering 50% Off 2022 and 2023 Cruises If You . I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. A: Princess Vacation Protection has you covered! I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. Many tested positive and were put in quarantine cabins for the remainder of the cruise. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Our FCCs must be booked and sailed by December 31, 2022. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. That amount was the deposit I made plus the insurance I bought. By For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. There are six sailings canceled, including those that are combinable. How does that work?A: PVP is refundable until final payment is due. List says Royal- Alaska. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Australia cruises go on sale March 23, 2022. Edit your princess cruises refund request form online. Due to the ship being redeployed to the U.S.. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. Posted February 1 . Not quite sure why. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. ALL RIGHTS RESERVED. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. Until we start seeing the FCC's showing on our records, there are so many unknowns. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. Any other pre-packages not purchased with the cruise fare will automatically be refunded. I am very surprised that these Australian cancellations have been decided. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. If you want to receive all your money back with no penalty, you must cancel your Princess cruise ship reservation at least 60-to-120 days before your departure date. You will be able to leave a comment after signing in, By Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. Fortunately that was was rebooked but where's my air?? The cruise line has also recently changed its protocols in Alaska. Princess Cruises, Ro. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. And how long is that Princess future cruise credit valid? You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account.
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